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Customer Emails

Over the years we have received many unsolicited letters from delighted customers. Of course, we don't expect you to take our word for it - WE PROVE IT - we show you the actual letters. If you want to see positive proof of our high standards of service click here to see some of our Customer Letters ...

In recent years more and more customers express their appreciation by email. Click here to see unsolicited Customer Emails we received in 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 or scroll down to see some of the unsolicited Customer Emails we have received so far in 2017 ...


Thank you and we look forward to receiving the shed and base tomorrow

It is a pleasure doing business with such a nice, friendly and efficient company

Leon, Bricket Wood, St Albans, AL2, 6x8 Metal Shed 370, 21st March 2017


Thanks very much delivered on Wednesday as confirmed so all's well haven't put it up yet ' bit under the weather !
Anyway this is our second one lost the first one by not taking the canopy early enough so wind took the whole thing.
A great Gazebo Regards

Peter, Heathfield, East Sussex, TN21, 8x8 Metal Gazebo 104, 9th March 2017


Hi Paul

Just a quick message to say that I received my poly sheets yesterday.

Many thanks for all your help and advice which is much appreciated.

Your customer service is excellent.

Best Regards

Barrie, Kings Lynn, Norfolk, PE33, Polycarbonate Glazing Sheets, 24th February 2017


Good afternoon.

I am writing to say thank you for such a great delivery and installation service. The fitters were fantastic.

Please could you inform me as to when my free solar light will be sent to the school.

Daniel, Croydon, CR0, 6x4 Apex Shed 10, 24th February 2017


Good Morning

An email to say Thank you for the prompt service. I ordered greenhouse Sunday evening, you telephoned Monday and I received Tuesday. With two family members this was constructed yesterday ( Saturday) and all is perfect. Everything about this the service, delivery and now to enjoy so a BIG Thank you.

Best Wishes

Carol, Calcot, Reading, RG31, 6x4 Greenhouse 017, 19th February 2017


Like to thank you for a prompt delivery and helpful driver

Harry, Arley, Coventry, CV7, 6x8 Greenhouse 136, 14th February 2017


Hello.
Having ordered a 6x6 greenhouse from yoursleves late last year, I have eventually got round to constructing it.
I have to say, what an absolutely fabulous product - it was everything I'd expected and more.
Well built, good instructions, and not a single pieceof damage.
Even your chosen delivery courier was first class.
If you ever need a testimpony regarding your company or this product then please do not hesitate to ask.

I do have one favour to ask, however. :-)
During construction I mislaid one of the small black plastic gutter ends, and I was wondering if you wouldn't mind sending me a replacement? I'm happy to pay if necessary.

I look forward to hearing from you.

Kind regards,

Dave, Wetherby, West Yorkshire, LS23, 6x6 Greenhouse 005, 12th February 2017

EXTRA NOTE:- THE REQUESTED PART WAS POSTED ON 15th FEBRUARY. WE RECEIVED ANOTHER EMAIL FROM THIS CUSTOMER ON 17th FEBRUARY WHICH IS REPRODUCED BELOW:

The gutter end has arrived - thank you so much.
Regards,
Dave


Thanks

Items arrived this morning impressed by packaging

Thanks

Again

Marie, Kirriemuir, Angus, DD8, Polycarbonate Glazing Sheets, 7th February 2017


Good morning again
Thank you for sorting out this issue for us. I'm happy to report that the hooks arrived in the post on Saturday.
Best regards

Cathy, Camberley, Surrey, GU15, 10x12 Apex Shed 563, 30th January 2017


Hello sir many thanks for the window opener its perfect for the job.i was looking at your other items you have and i must say you have some beautiful garden furniture and things and i will definitely be buying from you again.yours faithfully

Martin, Witton Gilbert, Durham, DH7, Automatic Roof Vent Opener, 28th January 2017


Thanks greenhouse arrived today at lunch time safe and well. All appears to be there ( l hope !!) Thank you for your excellent service.

Hugh, Kirkcaldy, KY2, 6x4 Greenhouse 017, 27th January 2017


Guy,

That's great, thanks for doing that and for the telephone advice on construction - very much appreciated.

Best regards,

Ian, Ash Green, Aldershot, GU12, 20x20 Log Cabin 477, 24th January 2017

EXTRA NOTE:- THE CUSTOMER REQUESTED A DUPLICATE VAT INVOICE 5 MONTHS AFTER DELIVERY


Hello Guy

Many thanks for emailing the instructions so quickly. We have printed them out now and my husband can make a start.

It really is a pleasure doing business with Summer Garden Buildings as you are so easy to contact and also so helpful.

Kind regards

Janet, Cliffe, Selby, YO8, 6x8 Greenhouse 005, 21st January 2017

                              
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