Click this messge to hide it.
- Before 2006 we received many unsolicited letters from satisfied customers. We are proud to show you hundreds of actual Customer Letters...
- Since 2006 most customers give feedback by email - and increasingly email us photos, sometimes without a comment.
- Since 2018 all customers are also invited to leave Google Customer Reviews and in 2019 we added Feefo Product Reviews. Click here for more info...
- Happy customers are often content not to leave a review but please have your say and help others - thank you.
- Please email us your feedback or send us your photographs - we love to see our products in use.
Scroll down to see unsolicited emails and photos received recently...
- ... or click here to see emails and photos received in 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
Good afternoon
Just a short note to confirm that the bench arrived safely and we are very impressed with its quality and build. How are you on decent weather?
Many thanks
Malcolm, Henley-on-Thames, Oxfordshire, RG9, 3 Seater Teak Storage Bench 259, 28nd May 2026
We have received the replacement "back" for the Garden bench we recently purchased..
The bench looks very good in our garden!
Many thanks for your quick and effecient response.
Francis
Francis, Warrington, Cheshire, WA3, 3 Seater Bench 210, 24th May 2026
Hi Matt,
Once again thank you for exceptional customer service. Something which feels quite rare in current times!
Refund received and no apology needed. Hope you have a great afternoon 😊
Michaela
Michaela, Beccles, Suffolk, NR34, Pent Shed 11, 24th May 2026
Our wonderful new Teak, 3 seater bench was delivered yesterday.
The quality of the product is superb.
Thank you.
Diana, Hawick, Roxburghshire, TD9, Teak Garden Bench 262, 22nd May 2026