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COVID-19 CORONAVIRUS PANDEMIC - We are open and taking online orders as normal, as encouraged by the government. Many products are in stock and delivered within 7-14 days. Many other products are made to order, typically within 6-12 weeks. Please refer to individual product pages for up to date delivery information. Our services are slower than normal due to unprecedented volumes of orders and enquiries. Our Show Centre is temporarily closed. Due to unprecedented call volumes during the pandemic we have temporarily suspended incoming calls. To contact us please CLICK HERE. We hope to resume our normal service soon. For more information CLICK HERE.
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Answers to the most frequently asked questions

Do the prices include VAT?

  • All prices include VAT at 20%.

Do the prices include delivery?

  • All prices include delivery.
  • We deliver throughout the UK but prices sometimes vary in different areas. In addition, many products and offers are only available regionally.
  • Enter the first half of your postcode to see the choice in your area.

How long do I have to wait before delivery?

  • The delivery lead time is specified on every product page under the Delivery heading.

Do you offer express delivery or next day delivery?

  • Many of our products include next day delivery or express delivery within 3 days.
  • Look for products with a Next Day Delivery or 1-3 Day Delivery tag.
  • The normal delivery area includes all mainland addresses in England, Wales and Southern Scotland.
  • Delivery is within 3-5 days in northern Scotland and offshore islands.
  • Many of our Metal sheds include next day delivery
  • Many of our Polycarbonate greenhouses include express 1-3 delivery with next day delivery as a low cost option
  • A few of our Glass greenhouses include next day delivery - Greenhouse 005, Greenhouse 052, Greenhouse 054
  • Many of our Metal gazebos include express 1-3 delivery with next day delivery as a low cost option
  • Many of our Wooden gazebos include next day delivery
  • Many of our Log cabins include next day delivery
  • Many of our Accessories include express 1-3 delivery with next day delivery as a low cost option

Do you provide a fitting service?

  • Please enter the first half of your postcode to see the fitters in your area. Then see the product pages for fitting prices in your area.
  • Free installation is included with all Concrete garages
  • Free installation is included with some Sheds and Summerhouses
  • Free installation is included with most of our Garden offices
  • Optional installation is offered with many of our Sheds and Summerhouses
  • We offer low cost local greenhouse fitters in many areas.
  • We offer low cost local log cabin fitters in many areas
  • Enter the first half of your post code to see the base layers in your area.

Do you provide a base laying service?

  • Low cost local base layers are available in many areas, with fitted buildings only.
  • Please enter the first half of your postcode to see the base layers in your area. Then see the product pages for base prices in your area.
  • We also offer DIY plastic base kits in many sizes.

How do I avoid missing out on special offers?

  • Prices marked as "Last few" apply while stocks last with no closing date. You should buy these products without delay to avoid disappointment.
  • Many other prices are fixed for at least a few days with a closing date. With these products you can continue to shop around with confidence up to the closing date.
  • You can normally delay delivery until you are ready.

I'm confused - how do I find the right product?

  • We are proud to offer a huge choice from basic to exclusive and whatever you want we have a competitive offer.
  • To find it fast use our Search filters
  • To see the choice in your area enter the first half of your postcode at the top of any page.
  • If you cannot find the right product please phone us on 01603 721590.

Help - I need expert advice!

  • Our expert advisers are the best anywhere and our advice is free and without obligation.
  • Phone us on 01603 721590 - lines open 7 days a week.
  • Visit our show centre near Norwich - open 7 days a week.

What are your opening hours?

  • We are open 7 days a week, Monday-Saturday 9.00-5.30, Sunday 10.30-4.30, Bank Holidays 9.00-5.30.
  • We have fewer staff at weekends - if there is no answer please leave a message.
We are currently open and taking online orders as normal, as encouraged by the government.