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Customer Emails - Garden Furniture Only
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Hi we received the replacement part on Friday. Thank you very much for sorting this out so quickly.
I shall make sure to recommend you guys to friends and family :)
Ryan, Dawlish, Devon, EX7, 3 Seater Bench 210, 11th February 2020
Very pleased with the speed of delivery and value for money of the goods.
Gordon, Beith, Ayrshire, KA15, Teak Garden Bench 162, 15th June 2019
Replacement received thank you. Bench assembled and very pleased with quality. Thank you for your prompt service.
Alun, Tredegar, Gwent, NP22, Hardwood Bench 101, 22nd May 2019
Thank you for your swift resolution to the problem. Mum has now received the new part and I have been able to assemble the bench.
Rob, Aberystwyth, Dyfed, SY23, 3 Seater Bench 210, 12th May 2019
Parcel received OK on 7th am pleased with the quality for the price.
Gordon, Beith, Ayrshire, KA15, Teak Garden Bench 162, 9th May 2019
Many thanks..Bench is perfect!
Shiela, Askern, Doncaster, DN6, 2 Seater Bench 432, 21st February 2019
Right through from my first call answered by an extremely friendly, helpful and patient man to the lovely man who delivered my purchase I was most impressed by your company and will certainly buy from you again.
Please do pass on my comments.
Linda, Attleborough, Norfolk, NR17, 3 Seater Bench 212, 17th January 2019
Thanks for your reply earlier and the arbour arrived not long after. It is erected and I'm very happy with it. Thank you again
Tracy, Horfield, Bristol, BS7, Arbour 050, 11th July 2019
Absolutely thrilled with the swing seat!! And perfectly delivered and erected in my absence.
Cath, Littlehampton, West Sussex, BN16, Swing Seat 468, 2nd July 2019
Thanks for responding. Everyone loves the benches and they look great in my garden
Sue, High Wycombe, HP13, 3 Seater Bench 210, 7th November 2018
Received order arch 28 also bench table and 2 wooden chairs arrived this morning ,Thank you for helping in making this order so easy to complete
Jean, Freshwater, Isle of Wight, PO40, Garden Arch 28 & Teak Bench Suite 182, 16th October 2018
Just to let you know my bench arrived on Friday (the first of the 3 days specified, marked as 24 hour delivery)
All assembled and looking good. Very happy.
Let me know if you want me to leave a review for you somewhere.
Joff, London, SE6, 3 Seater Bench 210, 20th July 2018
Just to let you know that the garden benches arrived yesterday afternoon, which I think is an excellent delivery time for the Shetland Isles.
The benches are just what I wanted and I am very pleased.
I am so glad that you deliver to these Isles. So many companies say its not possible, but you have proved that it is!
Many thanks from a happy customer living in Britains most northerly village.
Elizabeth, Feall, Haroldswick, Shetland, ZE2, 3 Seater Bench 210, 29th June 2018
Hi Received the seat today, fitted it, really impressed with the quality.
Ron, Welwyn Garden City, AL7, 3 Seater Storage Bench 214, 22nd June 2018
Bench received today at 10.30am
Thanks for efficient service.
Tom, Bagillt, Flintshire, CH6, 3 Seater Bench 210, 23rd May 2018
Catrin, Weybridge, KT13, 3 Seater Storage Bench 214, 21st March 2018
hi I would like to thank you for the garden swing,it looks absolutely great, but the seat was realy hard to put it together has there where no marks for the boardsbut apart from that it was easy to build so once again thank you very much indeed Oh by the way I didn't receive it until wednesday late afternoon the reason given was the driver had reached his time limit for that day??? bye bye
Terence, Crofton, Wakefield, WF4, Swing Seat 225, 19th July 2018
Shipment received, thank you.
Courier pleasant and helpful.
Frank, Basingstoke, Hampshire, RG22, 6 Seater Hardwood Suite 130, 8th June 2018
Arrived safely yesterday. Fantastic service so many thanks. I hope to use you again in the spring for either a shed or summer house also cover and cushion for bench. Regards,
Pat, Teangue, Isle of Skye, IV44, Hardwood Bench 101, 29th September 2017
Benches arrived first thing yesterday and are now sitting in the garden.
Thank you for your prompt and good service.
Kim, Harpenden, Hertfordshire, AL5, 3 Seater Bench 210, 22nd July 2017
I have just received your beautiful bench. Excellent delivery service. However the screw packet was broken and there are 2 missing 5x90 screws. Could you please send them over?
Iole, Egham, Surrey, TW20, 3 Seater Bench 210, 7th July 2016
Pleased to tell you that my husband managed to correct the mistake he made when building the benches.
I'm so relieved and so is the head teacher at the school.
Thank you for your help and understanding with this matter that was the fault of my husband.
Please let me know when I can expect the delivery of the replacement right hand arm (when facing the bench) ?
Wendy, Swindon, Wiltshire, SN1, 3 Seater Bench 210, 16th October 2015
Many thanks for the prompt delivery. It's now erected and in place and looks great. Thanks again.
Malcolm, Alcester, Warwickshire, B50, Garden Arbour 413 with Swing Seat, 9th May 2015
Just to let you know that the items you sent to me have been delivered successfully. I haven't opened the seat assembly yet, but have put together the arbour, and am very pleased with it. In fact I'm sitting in it right now sipping a cold beer in the sun
Thank you for all your help
Neil, Weston-Super-Mare, BS24, 4x4 Corner Arbour 33, 19th May 2013
EXTRA NOTE:- THIS CUSTOMER ALSO PURCHASED THE HARDWOOD COMPANION SET 354
I researched a lot of sites for Lutyens style benches before placing my order with your company,most were three times or more the price of your product. Therefore, I was not expecting a top quality product. However, I have to say I was very pleasantly surprised, the quality is excellent, the bench is treated with a weather protective oil and looks equally as good and stylish as the much more expensive benches on other sites. The only negative about the product is the nut,bolt and allen key assembly mechanism is somewhat fiddly, but that said, it's not 'rocket science'and only took two of us 20mins to assemble.
I would also like to compliment you on your customer service, I have never experienced such srevice anywhere before, a courtesy call within five minutes of placing the order! A very pleasant and polite lady explained all about the delivery and what to do in case of any problems etc, thats what I call service. I had no problems whatsoever. I am delighted with my goods and I would be happy to recommend this product and I would most certainly recommend your company. Thank you very much
Janet, Barnsley, South Yorkshire, S70, Hardwood Garden Bench 431, 10th August 2011
Thank you for your help and quick response, the item has been replaced and I am a very happy customer!!
Susanne, Twickenham, TW1, 6 Seater Aluminium Furniture Suite 324, 22nd June 2011
EXTRA NOTE:- A FAULTY PARASOL WAS REPLACED SOON AFTER DELIVERY.