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Dear Sirs,
I am writing to tell you how delighted I am with the conservatory that you have just built for me and my wife. Everything you said you would do, you did.
We were impressed with everyone from your organisation; from the initial survey by your representative, the very hard work by the bricklaying team in digging out the foundation in extremely hot weather plus the high standard of the brickwork, and above all the multi-skills of your installation team. The doorway that they cut into the house is as if it had always been there.
All of them were a delight to have on the site. Hardworking, skilful, helpful and pleasant to deal with.
Thankyou
(CUSTOMER NAME)