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Dear (NAME)
Further to your recent telephone conversation, I enclose a sketch plan and photographs of the existing conservatory to the above.
I would be grateful if you would give me a budget price for a new conservatory with a more appropriate roof fitted to the existing brick walls.
Should you require any further information, please do not hesitate to contact me.
Yours sincerely
(CUSTOMER NAME)
EXTRA NOTE - THIS LETTER WAS RECEIVED FROM A FIRM OF SURVEYORS WHO CHOSE US TO REPLACE A DEFECTIVE CONSERVATORY (ONE OF THEIR PHOTOGRAPHS IS OVERLAID)